Frequently
asked
questions.

At Bulletproof Logistics, we take great pride in our ability to consistently meet every deadline, timeline, and client request. We understand that time is of the essence in the world of logistics, and we are committed to delivering your shipments on time, every time.

Our team of professionals is highly skilled in efficient planning, precise execution, and proactive communication. We go above and beyond to ensure that your goods are delivered according to your specified schedule, regardless of the challenges that may arise. With our unwavering commitment to excellence and customer satisfaction, you can trust us to handle your logistics needs with the utmost reliability and precision.

We are deeply committed to our clients and their success. We understand that our clients rely on us to provide reliable and efficient logistics services, and we strive to exceed their expectations in every aspect. We prioritize open and transparent communication, actively listening to our clients’ needs, and tailoring our solutions to meet their specific requirements.

The Bulletproof team works to ensure that our clients receive personalized attention, timely updates, and proactive solutions to any challenges that may arise. We believe in building strong and long-lasting partnerships with our clients, where their goals become our goals. With our unwavering commitment to client satisfaction, we are dedicated to going the extra mile to deliver exceptional service and help our clients achieve their logistics objectives.

We are pleased to offer a comprehensive range of shipping services to meet your transportation needs.

We offer various shipping services to meet your transportation needs, including cross-border transportation, LTL (Less Than Truckload) options, and air, sea, and rail freight solutions.
Whether you require efficient cross-border logistics, cost-effective transportation for smaller loads, or flexible freight options, we have you covered.

Warehousing Solutions: Our state-of-the-art warehousing facilities are equipped to handle various needs. We provide services such as pick and pack, unloading, de-stuffing, cross-docking, and more to streamline your supply chain operations.

Third-Party Logistics (3PL): Our 3PL services offer comprehensive logistics solutions, including inventory management, order fulfillment, distribution, and supply chain optimization.

Fulfillment Services: We specialize in fulfillment services, ensuring accurate order processing, packaging, and timely delivery to your customers.

If you have any specific inquiries or want to discuss your logistics needs in detail, please don’t hesitate to contact us. We are here to assist you and provide the best solutions for your shipping and logistics challenges.

Whether you have a small package or a large shipment, we ensure our approach is customized to meet your ever-changing demands. Additionally, we prioritize compliance with the destination country’s customs regulations, ensuring that your goods reach their intended location smoothly and without any complications.

With a fleet comprising over 200 new refrigerated trailers, dry vans, roll tops, flatbeds, low boys, and cargo vans, we have the necessary resources to handle various transportation requirements.

The best method to ship your goods depends on factors like the nature of the goods, size, destination, urgency, and budget. Options include:
 •  Air freight for speed and efficiency.
 •  Ocean freight for large volumes over long distances.
 •  Road freight for regional shipments.
 •  Rail freight for long-distance overland transport.
 •  Courier services for small, time-sensitive packages.

Consider your specific requirements and consult our logistics experts for tailored advice.

If you’re in a time crunch and need to transport your goods locally as soon as possible, we offer expedited local delivery services to meet your urgent needs. Our dedicated team is experienced in handling time-sensitive shipments within your local area.

By leveraging our efficient logistics network and expertise in local transportation, we can expedite the delivery process and ensure your goods reach their destination promptly. We understand the importance of timely deliveries and will accommodate your urgent request. Don’t hesitate to contact our team as soon as possible to discuss your specific requirements and arrange for the swift transportation of your goods.

We require certain information about your shipment to provide an accurate transport quote. This includes details such as the origin and destination of the goods, the dimensions and weight of the shipment, the type of goods being transported, and any specific requirements or special handling instructions. Additionally, providing the desired timeframe for transportation can help us better understand your needs.

To make the process even more convenient, we have a simplified quote form you can fill out. This form is designed to gather all the necessary information in a user-friendly manner. Using our simplified quote form, you can ensure that all the relevant details are captured accurately, enabling us to provide you with a prompt and accurate transport quote. Visit our website or contact our customer service team, and we will guide you through completing the quote form.

We will need specific details regarding your storage requirements to provide an accurate warehousing quote. Essential information includes the type and quantity of goods to be stored, the duration of storage needed, any special handling or temperature requirements, and any additional services you may require, such as inventory management or fulfillment services.

We offer a simplified quote form designed explicitly for warehousing inquiries to streamline the process. This form lets you quickly provide all the necessary information to generate an accurate quote. You can access the form on our website or contact our customer service team for guidance. By utilizing our simplified quote form, you can ensure we have all the essential details to provide you with a comprehensive warehousing quote tailored to your needs.

We understand that every customer’s needs are unique and may not fit into predefined categories. As a warehouse, logistics and transport expert, we pride ourselves on our flexibility and ability to tailor our services to meet your requirements.

Our experienced team is equipped to handle various needs and can work closely with you to find the most suitable solution. Whether you have specialized goods, require customized packaging or handling, or have specific delivery requirements, we are committed to providing personalized and reliable service. Don’t hesitate to contact us to discuss your unique needs, and we will strive to develop a customized solution that meets your expectations.

Bulletproof Logistics has a vast network and trusted partnerships that enable us to ship goods locally and worldwide. We provide shipping services to numerous destinations, both domestically and internationally. We can fulfill your shipping needs whether you require transportation within your local area or need to ship goods to a distant location.

Our extensive network allows us to deliver goods to various cities, regions, and countries around the globe. We work closely with our trusted partners, including freight carriers, airlines, and logistics providers, to ensure seamless and reliable transportation to your desired destinations.

From local deliveries to international shipments, we pride ourselves on offering comprehensive logistics solutions catering to diverse geographical locations. No matter where your goods need to go, our dedicated network and trusted partners enable us to deliver them efficiently, safely, and professionally.

Bulletproof Logistics has a strong presence in Canada and the USA, with strategically located warehouses for efficient storage and distribution solutions. Our diverse transport fleet is well-equipped to handle various transportation needs. Our comprehensive network ensures reliable logistics services worldwide, whether ocean freight, trucking, rail transport, or air cargo.

With our extensive resources and expertise, we provide end-to-end solutions for your supply chain requirements. We can handle local, regional, and global logistics needs, from warehouse storage and inventory management to efficient transportation. We aim to deliver robust and integrated logistics solutions tailored to your specific needs, ensuring timely and cost-effective delivery of your goods.

If your freight is too oversized for a standard trailer, our warehouse and transport company offers a range of heavy-duty trailers to accommodate big loads. Our options include quad axles, low boys, and flatbeds. These trailers are designed specifically for handling larger and heavier cargo.

Our quad-axle trailers provide increased stability and weight distribution for exceptionally heavy loads. Low-boy trailers feature a lower deck height and ample clearance, making them suitable for tall or oversized freight. Our versatile flatbed trailers allow for easy loading and unloading of large cargo.

With weight capacities of up to 80,000 pounds (36,000 kilograms), our heavy-duty trailers can safely transport your large-scale freight. You can trust our specialized trailers and experienced team to provide secure transportation and timely delivery for your oversized cargo needs.

On average, our trucks and trailers have an age of just two years. We understand the importance of reliable and efficient transportation and regularly update our vehicles to ensure optimal performance and safety.

We can offer you the latest technological advancements, fuel efficiency, and environmental compliance by keeping our fleet relatively young. Our commitment to maintaining a modern fleet enables us to provide dependable and high-quality transportation services while minimizing the risk of unexpected breakdowns or delays.

Rest assured that when you choose our company, you can rely on our trucks and trailers that have an average age of two years, demonstrating our dedication to delivering a reliable and efficient transportation solution for your goods.

The duration of transport depends on various factors such as distance, mode of transport, destination, customs procedures, and specific requirements. We strive to provide efficient and timely transportation services.

For an accurate estimate, please provide us with details about your shipment. Our team will work closely with you to meet your specific requirements and provide a tailored timeline for your transport needs.

We will require specific information to provide the best possible service for our secure vault facility. This includes details such as the type and quantity of items you wish to store, the level of security or special handling requirements, the duration of storage needed, and any specific access or retrieval instructions.

Additionally, let us know if you require additional services such as inventory management, insurance coverage, or transportation arrangements for the stored items.

To assist you in providing the necessary information, we have a dedicated team and a simplified quote form designed explicitly for our secure vault service. This form captures all the relevant details conveniently and accurately. You can access the form on our website or contact our customer service team, who will guide you through completing the quote form.

We provide transport insurance to protect your goods during transit—our comprehensive coverage safeguards against loss, damage, theft, and accidents. With our reliable options, you can rest assured that your shipments are protected throughout the journey.

Our team will assist you in selecting the appropriate coverage based on your needs. Transport insurance is integral to our commitment to a secure logistics experience.

A freight forwarder is a company or individual that facilitates the movement of goods from one location to another on behalf of importers and exporters. They serve as intermediaries between the various parties involved in international shipping, handling tasks such as documentation, customs clearance, transportation coordination, and cargo insurance.

Freight forwarders play a crucial role in managing global logistics, ensuring efficient and compliant transportation of goods while allowing businesses to focus on their core operations.

The consignee is the person or company to whom goods will be delivered. The stakeholders in the transportation process are the consignee, consignor and carrier. The consignor dispatches shipments to the consignee via a delivery service provider, who is the carrier. Bulletproof Logistics can be considered the intermediate consignee during a project.

The weight capacity of a truckload varies based on factors such as the type and size of the truck, as well as regional regulations. Light-duty vans typically carry 1,500 to 3,000 lbs, while medium-duty trucks handle loads of 10,000 to 26,000 lbs.

Heavy-duty trucks with special permits have higher capacities, often exceeding 75,000 lbs or more. It is important to consider legal weight limits and consult local authorities or professionals for accurate and up-to-date information regarding specific weight restrictions.

The number of pallets that can be loaded onto a truck depends on various factors, and different loading methods utilize space differently. For most dry van transport trucks, two rows of standard-sized pallets can fit, with all pallets facing forward in the traditional packing method.

The width of the pallets determines whether one or two rows can fit side-by-side in a truck, typically with an 8-foot width. Pallets larger than 48 inches in length or width will fit in single rows.

The standard packing height is 48 inches, allowing for double-stacked pallets if the loads are stackable and not exceeding this height.

Open flatbed trucks can accommodate higher stacks, but it’s essential to consider the maximum legal height limit of 102 inches. The specific number of pallets that can fit depends on the truck size.

A 53-foot trailer can accommodate 13 standard pallets in a row, totaling 26 if double-stacked.

A 48-foot trailer can fit 12 or 24 pallets, depending on single or double stacking. Depending on stacking, a 24-foot box truck can hold 12 or 24 pallets, and a 16-foot box truck can carry 8 or 16 pallets.

Shipping via reefer trailers incurs higher costs due to the increased expenses associated with the specialized equipment required to maintain cold temperatures. In contrast, non-refrigerated trailers do not need this costly equipment.

Handling refrigerated products during loading and unloading often involves specific procedures, contributing to overall expenses. While cold transport is primarily associated with food, beverages, and pharmaceuticals, it can apply to a wide range of products. These items often necessitate a narrow temperature range for optimal preservation.

Shipping on a large scale requires understanding the differences between net and gross weight and complying with related regulations. Net weight refers to the product’s weight without packaging, while gross weight includes the product and its packaging.

It is crucial to distinguish between cargo weight and the weight of shipping containers or trucks. Calculating the gross weight involves considering the weight of the vehicle and the cargo. This understanding ensures accurate cost calculations, efficient operations, and compliance with legal requirements in large-scale shipping.